American Systems Consulting, Inc. -
American Systems Consulting, Inc., the knowledge to make IT happen!
 
Technical Call Center

Quality, cost-effective customer support services are mission-critical for business. If the infrastructure to provide resources for these services is not an option, providing quality technical support can become a business nightmare.

ASCI partners with you to provide the full spectrum of technical support assistance. Our specialized focus, industry insights and proven, certified methodologies create prompt technical diagnostic support to the global business community.

The ASCI technical call center handles everything from operating popular desktop applications to troubleshooting complex computer software and hardware problems worldwide. Connect your employees quickly to reliable data resources and give customers the information and service they require.

  • 1st tier support for network, hardware and software systems
  • Documented escalation and notification procedures
  • Prompt, knowledgeable issue resolution 24/7/365
  • Database issue tracking, and reporting capabilities
  • Issue resolution up to 95% at first contact
  • A support team focused on quality and satisfaction

 

ASCI specializes in call center outsourcing services.

Contact us and benefit from friendly, professional service today!


ASCI is ISO 9001:2000 Certified ASCI is a member of the Better Business Bureau
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Copyright © 2005 American Systems Consulting, Inc.,
Axxis Design Group; All Rights Reserved.